Pricing
Plans that grow with you
Whether you're managing a single property or an entire portfolio, there's a plan that fits. Start free and upgrade when you're ready.
Explore all platform features or talk to sales for custom onboarding.
Pricing
Simple, transparent pricing
Start for free, upgrade when you're ready. No hidden fees, no surprises.
Free
Perfect for managing your home or a single property.
What's included
Individual
For property owners managing multiple properties.
What's included
Organization
For teams and businesses with large portfolios.
What's included
* "Unlimited" features are subject to reasonable use limits as determined by Alerra.
AI Add-on Bundles
Add intelligent AI capabilities to any plan (including Free). Buy additional bundles as needed.
AI Starter Bundle
Great for casual users. 75 AI messages and 25 document pages per bundle.
- 75 AI messages per bundle
- 25 pages document ingestion per bundle
- Natural language property queries
- AI-assisted maintenance insights
AI Standard Bundle
Best value for power users. 150 AI messages and 50 document pages per bundle. Organization tier includes 75 AI messages/month free.
- 150 AI messages per bundle
- 50 pages document ingestion per bundle
- Natural language property queries
- AI-assisted maintenance insights
- Smart document search with reranking
- AI-powered write operations with confirmation
Frequently asked questions
Everything you need to know about our pricing and plans.
Can I switch plans at any time?
Absolutely. You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the end of your billing cycle.
Is there a contract or commitment?
Nope! All plans are month-to-month. You can cancel anytime with no penalties or hidden fees. We believe you should stay because you love the product, not because of a contract.
What happens to my data if I cancel?
Your data stays safe. After cancellation, you have a reasonable period to request a copy of your data. After that, data is securely deleted per our data retention policy.
How does the AI Add-on work?
AI is sold in two bundle sizes: Starter ($7 for 75 messages + 25 pages) and Standard ($12 for 150 messages + 50 pages). Organization plans include 75 AI messages/month at no extra cost. You can purchase additional bundles as needed during the month.
Can I add the AI Add-on to the Free plan?
Yes. AI Bundles (both Starter and Standard) are available to all plans, including Free.
Do you offer annual billing?
Annual billing with a discount is coming soon.
Is my data secure?
Yes. We use enterprise-grade cloud infrastructure with encryption at rest and in transit, strict database-level data isolation, and dedicated identity management for authentication. Your data is never shared between organizations.
Ready to simplify your property management?
Whether you're managing your own home or a portfolio of properties, Alerra replaces the spreadsheets. Join our private beta — no credit card required.